We get it. For most of our clients, it is imperative that they receive their printing order by the due date. That’s why we started our guaranteed delivery service. It’s on time, or it’s FREE!
We know it’s tough to figure out when your order will arrive. First, you have to approve your proof. Once that is done, your order will ship no later than 3 business days later. But then, you have to wait for UPS to deliver your order, which can take anywhere from 1 to 4 business days.
So how do you make sure you get your order on time?
When you are placing your order, there is a field that asks for your delivery due date. Just tell us the date you need your order. We will let you know if it can be done based on the production speed and UPS shipping option you selected.
If it can’t be done with your selected options? No problem, we’ll work with you to expedite production or shipping.
Again, our normal production turnaround time is 3 business days after proof approval. Orders over $199 receive FREE ground UPS shipping within the continental United States (Alaska and Hawaii are excluded from this offer). Our calculators will also estimate expedited shipping costs. The shipping cost displayed is only an estimate, and you will be charged actual UPS shipping costs for expedited service.
With really tight deadlines, call us at 1-800-338-4329 or chat with us online to make sure we can get your project done on time.
Expedited production does increase the cost of printing:
2 business days after proof approval costs 10% more
1 business day after proof approval costs 25% more
To determine how many shipping days you are from our facility, please check the UPS map on this page.
To ensure that you are delighted with your printing project, it’s important to ensure that your printing files are set up properly. If you have questions about any of the following topics, please check the links for more information:
PDF Files: We only accept PDF files for printing. The PDF file should have graphics and fonts embedded with printing bleeds included.
Bleeds and Safety Zones: To ensure that no important graphics or text or cut off, it is very important to provide bleeds on your files and ensure that critical text and graphics do not go in the safety zone. Please check the link in this section for a visual explaining these concepts in more detail.
Margins: Make sure you have adequate printing margins all the way around your document, but especially on the bound edge. When binding multipage documents, perfect binding, wire-o binding, and plastic coil binding will use approximately 1/8 of an inch on the bound edge. Without adequate printing margins, some of your text or graphics may get lost in the gutter of perfect bound books. We recommend at least 3/4 of an inch on the bound side for perfect bound books.
Image Resolution: All graphics should have a resolution of at least 300 dpi (dots per inch). Viewing images on a computer screen can be misleading, since the maximum image resolution of a computer screen is 72 dpi. A 72 dpi image will look fuzzy when printed. Increasing the size of a graphic will reduce the resolution, while reducing the size of the graphic will increase the resolution.
CMYK vs. RGB Color: Graphics and colors should be converted to CMYK color. Often, photos are in RGB color. If you do not convert to CMYK color, there may be some color shifts when we convert the files before printing. These color shifts are more noticeable in background colors and less noticeable with photographs.
Need a promo code? Check the link for a list of available promo codes.